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Support

Have you registered your Digital Element software yet? If not, click here.

You can find out how to register by clicking here.

FAQs and discussion forums often times have the answers for which you are looking. Click here to see what experienced users are saying and how problems have been solved for Roseta, WorldBuilder, Rosetta, Aurora, and Verdant.

Need help with your project? Short on time? Check out here!




Support:

Digital Element offers e-mail technical support for WorldBuilder, Aurora, Verdant, and ModelShop.
Contact customer_support@digi-element.com with any questions.

If you are having problems with serial numbers or billing, contact shipping@digi-element.com

WorldBuilder Professional Users can receive telephone support.
Contact (+1) 978-633-3234
Monday - Friday 10AM to 5PM, PST
to be referred to a WorldBuilder Support Specialist.

Available in English and French. 		   

 

Legal Notices and Disclaimer:
These pages and the Rosetta software they describe are copyrighted to Digital Element, Inc. 2002, 2003. All Rights Reserved. The names, logos, and service marks for LightWave, Cinema 4D, SoftImage, 3ds max, and Maya are each held by their respective companies (NewTek, Cinema 4D, SoftImage, AutoDesk, and Alias respectively). Those companies reserve all rights to their copyrights, marks and logos. Logos and names of other products displayed on this page are for reference only. Digital Element is a licensed 3rd party developer for all products supported in those situations where a 3rd party development program is in place and is within its rights under SDK user license for the release of each plug-in individually. None of the respective companies have either expressed or implied endorsement for Rosetta. The usability and stability of Rosetta is strictly the responsibility of Digital Element, Inc.